There are many comments of recommendation from clients on our website, and though some of our clients view us as their ‘secret weapon’, much of our work comes from referrals from our clients, we feel that speaks volumes about the experience they have through working with us.
Clients need agencies and agencies need clients, but finding that perfect fit - the right chemistry, the right talent, a reliable service and shared culture and philosophy can often be a long and winding road. This process can be especially difficult for business advisors and consultants for whom finding an agency on behalf of a client has an extra dimension of responsibility.
Clients sometimes don’t go into the process of looking for a new agency with relish; it’s often more akin to a ‘distress purchase’ if an existing client/agency relationship has broken down, or sometimes there’s a special project or growth strategy that results in a client looking for a long-term strategic partner that they can trust.
It’s for these reasons that Remote New Media have taken special steps to demonstrate and communicate to prospective clients, and/or consultants acting on their behalf, our commitment to delivering high quality work and service.We have achieved the AccredIT UK Supplier standard, are listed on the West Midlands Supplier Register and have been awarded the UK IT Association (UKita) Quality Mark.When you approach us to discuss a project we will arrange an initial no-cost meeting with the client so that we can talk to them about the business, their vision and specific requirements. At the end of this meeting we’ll all know if we’ve found that perfect fit. When we start work with a new client, we take time to fully understand their business, their challenges, values, audience and objectives. We develop a creative and functional brief, along with a project plan.For an agency like ours, succeeding in winning a new client can be one of the most exciting and rewarding aspects of the business. Both parties share the same goal - a long-term relationship that produces outstanding work to builds brands and corporate reputations.
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"Our aim is to develop strong, lasting relationships with every client and provide a reliable, high-quality, dedicated and customer-focused service.
If you would like to find out more about our services, or discuss a particular project, please do get in touch, we will not let you down."Jeannie McGillivrayManaging Director, Remote New Media